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Newsletter
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Information Order status
Information Order status
Order Status
Monday, 11 June 2007 15:52 | Last Updated on Monday, 10 February 2020 14:51 | 
Written by EAJW de Goeij - Pieterse
Once your order has been placed, you will receive an order confirmation though email. In case you do not receive any mail from us, your order has most likely been unsuccesful. Feel free to contact us in doubt.
Your order will be given de status update 'pending' when received and confirmed. We will keep you updated about your order status until your order has been delivered. Changes in your status will be communicated by mail, but the status of your order can always be checked by looking on our website ('Account Maintanence' - 'Order Information'). Please find our various order statusses explained below.
- Pending - Your order has been placed and is received by us. This is the first status possible.
- Reminder - Your payment has not been received. We kindly ask you to send us a response as soon as you have paid the amount due, or if you are under the impression that the amount due has already een transferred.
- Ready - Your order has been assembled by us and is waiting to be picked up (only applies to pick-up orders).
- Paid - The payment of your order has been received.
- Wait - At least one of the requested items is not directly available. Your order will be send as soon as all items can be delivered.
- Notify - Internal status.
- Processing - Your order is taken care of as we speak. It is no longer possible to add anything to your order or to combine multiple orders.
- Problem with address - The delivery label has appeared to be incorrect. The entered address most likely contains a typo or is incomplete. We kindly ask you to check and update your address and send us a confirmation mail afterwards.
- Ready to be send - Your order has been assembled and will be handed over to our delivery agent soon.
- Sent - Your order has been send and will soon be delivered to you. This is a final status.
- Picked up - Your order has been picked up. This is a final status.
- Cancelled - Your order has been cancelled.
- Refunded. Your order has been cancelled and the refund has been transferred.
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Delivered to Ireland within a week. Easy to order and they kept me updated regularly.
Arrived in perfect condition within 48 hours. Bubble-wrapped and outer box carefully sealed. A customer couldn't ask for a better service. Well done Team Brickshop.
The estimated delivery date was for the beginning of June so I ordered this for Father's day. The delivery did not arrive yet and when I checked with MaltaPost they informed me that this was not sent via Air but with trucks. I had to order another gift (Cinema) via DHL from you which arrived on the 21st June and then this order arrived 22nd June. I ended up buying two gifts for Fathers' day. The Estimated Date of Delivery should be more accurate from your end when not ordering via DHL. A couple of days later is acceptable but weeks is not. Thanks
Quite fast. Easy to pay. Lot's of confirmation emails. Delivery good, on expected day by DHL. Correct items inside box.
Super Fast, less than 24h delivery, excellent packaging, items arrived in perfect condition
From: J De Boutellier
Rating:
Arrived in perfect condition within 48 hours. Bubble-wrapped and outer box carefully sealed. A customer couldn't ask for a better service. Well done Team Brickshop.
From: Michael Fitzgerald
Rating:
The estimated delivery date was for the beginning of June so I ordered this for Father's day. The delivery did not arrive yet and when I checked with MaltaPost they informed me that this was not sent via Air but with trucks. I had to order another gift (Cinema) via DHL from you which arrived on the 21st June and then this order arrived 22nd June. I ended up buying two gifts for Fathers' day. The Estimated Date of Delivery should be more accurate from your end when not ordering via DHL. A couple of days later is acceptable but weeks is not. Thanks
From: Lyndsey Vella
Rating:
Quite fast. Easy to pay. Lot's of confirmation emails. Delivery good, on expected day by DHL. Correct items inside box.
From: Goncalo Manzoni Sousa
Rating:
Super Fast, less than 24h delivery, excellent packaging, items arrived in perfect condition
From: Angelos Asikis
Rating:
Sales Top 5
